Add To Cart: Australia’s eCommerce Show
Add To Cart is Australia’s leading eCommerce podcast
Hosted by eCommerce expert Nathan Bush, this show express-delivers insights, strategies, and stories from the frontlines of online retail. Tune in every Monday for deep-dive interviews with eCommerce leaders, and every Friday for our signature 'Checkout' episodes - quick, actionable takes on what’s trending in eCommerce, retail, and digital marketing.
If you're growing a Shopify store, leading a retail team, or just trying to stay one step ahead, Add To Cart helps you stay sharp, confident, and up-skilled without the guesswork.
🎧 500+ episodes and counting
📬 Join our free eCommerce community, newsletter, and courses at addtocart.com.au
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Episodes
592 episodes
How to Systemise Team Culture Without Losing Trust #592
In the early days, culture just exists. The founder’s in the building. Decisions are fast. Everyone knows why the business exists and how things get done. It’s messy, but it works. But then the brand grows. Headcount increases. ...
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Episode 592
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15:13
Growth Without Discounts: How Merry People Played the Long Game | #591
Five years ago, Danielle joined us as the founder with a bold idea, a bootstrapped balance sheet, and a firm belief that
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Episode 591
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43:31
How to Remove Size Anxiety and Unlock Ecommerce Growth #590
In this Add To Cart Playbook, Bushy revisits three recent episodes that all land on the same insight from different angles: fit isn’t a logistics problem, it’s a confidence problem. When customers don’t trust the outcome, they hesitate, bounce,...
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Episode 590
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13:45
Meet Dr. Grillz: The Dentist Selling $5K Custom Pieces for Your Teeth | #589
In this episode of Add To Cart, Bushy chats with Maheer Shah, founder of Dr Grillz, a.k.a a dent...
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Episode 589
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53:50
How to Turn Customer Experience from a Support Function into a Growth Lever #588
Customer experience has been living in the wrong part of the business. It has been treated as reactive. Operational. Something you scale after growth, not something you design for growth. But a decent number of h...
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Episode 588
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14:15
Proud Poppy’s Growth Breaking Point: The Decisions That Saved the Business | #587
In today's episode, Nathan sits down with Tara McKeon, Founder of Proud Poppy, to unpack what reall...
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Episode 587
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49:38
How to Build a Product-First Growth Engine #586
While most conversations are wrapped up in AI, content hacks, clever creatives or customer service workflows, the brands that keep showing up year after year tend to share one unglamorous trait. They make consistently good products. And ...
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Episode 586
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13:37
Write Down Goals to Make Them Happen: Adam Jelic on Building MiGOALS | #585
Adam Jelic didn’t set out to build a cult stationery brand. He was just trying to get his own head straight. Anxiety, big ideas, too many thoughts, not enough direction. So he did what a lot ...
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Episode 585
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57:24
By the Numbers: Add To Cart’s 5 Most Listened Episodes of 2025 | #584
To kick off 2026, we're looking back at the five most downloaded episodes of 2025 and the ideas that resonated most with ecommerce leaders this year.From practical frameworks for adopting AI without losing the human edge, to rethi...
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Episode 584
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29:18
The Conversations That Shaped Ecommerce in 2025 | #583
Between tariffs landing faster than expected, Amazon tightening its grip on customer expectations, B2B finally stepping into the spotlight, and APAC proving it’s anything but a “secondary” market, this was a year that forced operators to ret...
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Episode 583
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38:32
The Loyalty Trap: James Hurman on What Really Drives Ecommerce Growth | #582
James Hurman has spent years shaping how the world understands brand building. An award-winning strategist, author and co-founder of Tracksuit, ...
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Episode 582
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54:09
How To Grow When Your Products Last Too Long #581
Most ecommerce founders dream of having customers who buy again and again. But what if your product’s so good, they never have to? That’s the challenge facing durable product brands like
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Episode 581
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14:01
The Hiring Playbook Delivering Ecommerce the Top 1% of Global Talent | #580
Zimbabwe-born entrepreneur Dave Thompson, co-founder of Hometime and founder of RunRem...
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Episode 580
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53:50
How to Design Customer-Led B2B E-commerce #579
For years, B2B sites were the forgotten sibling of ecommerce: functional, clunky, and built for systems, not humans. But AS Colour’s
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Episode 579
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14:35
Stop Customer Problems Before They Start: Inside Keeyu’s AI Ops | #578
In this episode of Add To Cart, Jevon Le Roux joins Nathan Bush to share how Keeyu is turning customer service on its head. Instead of managing complaints, Keeyu’s ...
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Episode 578
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54:59
How to integrate AI agents into your e-commerce team #577
AI agents aren’t just a futuristic idea anymore. They’re showing up in every tool ecommerce teams use, from Shopify Sidekick and Klaviyo to Google Ads and
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Episode 577
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12:01
Fit That Converts: How Magic Fit Turns Size Anxiety Into Sales | #576
Zoltan Csaki has never been one to follow the rack. As Co-Founder of Citizen Wolf, he spent nine years building an ethical fa...
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Episode 576
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53:29
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How To Design High-Converting Bundles #575
Every ecommerce founder loves the idea of bundles. More value for customers, more margin for you, right? But the art of bundling goes way deeper than “add two, save ten.” The best bundles don’t just boost AOV: they guide customers through th...
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Episode 575
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11:27
Inside Culture Kings: How They Train, Motivate and Keep Gen Z Talent | #574
Emma Grasso, Director of People and Culture at Culture Kings, is redefining what it means to lead a fast-growing...
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Episode 574
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53:36
How to Choose Capital That Fuels (Not Controls) Your Growth #573
Funding growth in ecommerce isn’t just about raising cash: it’s about choosing capital that matches your stage, strategy, and stress tolerance.Kirstin Hunter, CEO of
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Episode 573
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11:02
Inside Ghanda’s Ecommerce Engine: How They Scaled Fast and Stayed Lean with Convert Digital | #572
In today’s exclusive episode, Ghanda Clothing’s CIO Silvan Baard joins Convert Digital’s
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Episode 572
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48:57
The CX Survival Guide: How Emily Elvey Turns Chaos into Loyalty | #571
After years leading CX and customer service teams at M.J. Bale, Meshki and ZeroCo, Emily Elvey’s built a reputation as one of Australia’s sharpest voices in ecommerce ex...
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Episode 571
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1:04:19
How Real-Time Pricing Keeps Retailers in the Game #570
In today's Playbook, Richard Stevens from Zyft breaks down how real-time pricing is reshaping retail. With over...
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Episode 570
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9:39
